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Terms of Service and Conditions

Welcome to Zateo Joy! Before you dive into exploring our extensive range of products and services, please take a moment to review the following Terms of Service and Conditions carefully. By accessing or using our website and purchasing products from us, you agree to be bound by these terms and conditions.

Age Restriction

  1. You must be at least 18 years old to access our website, purchase products, participate in promotions or use gift cards on our site.  NOBODY under the age of 18 is permitted to participate on this website in any manner.
  2. By agreeing to these terms, you confirm that you are of legal age to view adult content and purchase adult products in your jurisdiction.

Product Information

  1. We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability.
  2. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. 

Orders and Payment

  1. By placing an order through our website, you are making an offer to purchase products subject to these terms and conditions.
  2. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order for any reason.
  3. Payment must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards and electronic payment systems.
  4. Please be advised that transactions made using your credit card or bank account will appear on your statement as 'Core 4'. 

Shipping and Delivery

  1. We aim to process and dispatch orders promptly. However, shipping times may vary depending on your location and other factors beyond our control.
  2. We are not responsible for any delays or issues arising during shipping or delivery, including customs clearance or postal delays.
  3. Shipping costs and options will be displayed at checkout. Please review this information carefully on our Shipping Information page before completing your purchase.

 Returns and Refunds

  1. We want you to be completely satisfied with your purchase. You may return the product(s) within 30 days of receipt for a refund or exchange, subject to our Returns Policy.
  2. Please refer to our Returns Policy page for detailed information on eligibility, process, and conditions for returns and refunds.

Privacy and Security

  1. We are committed to protecting your privacy and personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.
  2. We employ industry-standard security measures to protect your personal and financial information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Prohibited Conduct

  1. You agree not to use our website for any unlawful or prohibited purpose, including but not limited to:
  2. Violating any applicable laws or regulations.
  3. Infringing upon the rights of others, including intellectual property rights.

      iii. Engaging in any activity that could damage, disable, overburden, or impair our website or interfere with any other party's use and enjoyment of it. 

Intellectual Property

  1. All content, including text, images, logos, and trademarks, on our website is the property of Zateojoy.com or its licensors and is protected by copyright and other intellectual property laws.
  2. You may not reproduce, distribute, modify, or create derivative works of any content from our website without our prior written consent. 

Changes to Terms

  1. We reserve the right to update or modify these terms and conditions at any time without prior notice.
  2. Any changes to these terms will be effective immediately upon posting on our website. Your continued use of our website after any such changes constitutes your acceptance of the new terms. 

Governing Law and Disputes

  1. These terms and conditions shall be governed by and construed in accordance with the laws of California, and the United States of America.
  2. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction.

Thank you for choosing Zateo Joy! If you have any questions or concerns about these terms and conditions, please contact us at info@zateojoy.com.