At Zateo Joy we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website.
Information We Collect
Personal Information
When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details.
Communication
We may collect information when you contact our customer service team or participate in surveys, contests, or promotions.
Website Usage
We gather information about how you interact with our website, including your IP address, browser type, pages visited, and the duration of your visit. This information helps us improve our website's performance and user experience.
How We Use Your Information
Order Processing
We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
Marketing
With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt-out of receiving marketing communications at any time.
Improving Our Services
We analyze website usage data to enhance our website's functionality, tailor our product offerings to your preferences, and optimize your shopping experience.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
Your payment details are encrypted using Secure Socket Layer (SSL) technology to ensure secure transactions.
Third-Party Disclosure
We do not sell, trade, or transfer your personal information to third parties without your consent, except as required by law or to facilitate order fulfillment and payment processing.
Third-party service providers, such as shipping companies and payment processors, may have access to your information only to the extent necessary to perform their services on our behalf.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to analyze website traffic, personalize content, and improve our services. You can control cookies through your browser settings, although disabling cookies may limit certain features of our website.
Age Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age.
Your Rights
You have the right to access, update, or delete your personal information. If you would like to exercise these rights or have any questions about our privacy practices, please contact us using the information provided below.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at info@zateojoy.com
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.